Devices Using Super SIM May Experience Delays In Connecting

Incident Report for Twilio

Resolved

Devices using Super SIMs are successfully connecting to networks and establishing data sessions. This incident is resolved.

Posted Sep 18, 2020 - 14:28 PDT

Monitoring

We are again seeing devices using Super SIMs successfully connecting to networks and establishing data sessions. We are continuing to monitor for service stability. We will provide another update in 2 hours or sooner once more information becomes available.

Posted Sep 18, 2020 - 13:34 PDT

Investigating

We are experiencing Super SIM connectivity issues. Our engineering team is actively working to restore the impacted service. We will provide another update in 1 hour or sooner once more information becomes available.

Posted Sep 18, 2020 - 12:37 PDT