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        Twilio Voice has detected some customers in India receiving 480 for Outbound Calls

        Incident Report for Twilio

        Resolved

        We have resolved the issue with some customers in India receiving 480 for Outbound Calls. Outbound calls are operating normally at this time.
        Posted Mar 19, 2026 - 17:18 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 19, 2026 - 16:54 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 18, 2026 - 17:02 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 17, 2026 - 14:52 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 16, 2026 - 14:58 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 16, 2026 - 14:58 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 15, 2026 - 15:00 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 14, 2026 - 14:46 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 13, 2026 - 14:42 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 12, 2026 - 14:43 PDT

        Update

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
        Posted Mar 11, 2026 - 14:40 PDT

        Identified

        We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 22:36 PDT

        Update

        We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 15:02 PDT

        Update

        We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 11:02 PDT

        Update

        We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 09:03 PDT

        Investigating

        Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Mar 10, 2026 - 08:06 PDT
        This incident affected: CARRIER NETWORK (Voice, APAC).
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