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        Inbound Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland

        Incident Report for Twilio

        Resolved

        The issue affecting inbound call failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland has been resolved, and the service is functioning normally at this time.
        Posted Aug 03, 2025 - 14:23 PDT

        Update

        We continue to see recovery for inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 03, 2025 - 12:35 PDT

        Monitoring

        We have started seeing recovery for inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 03, 2025 - 11:35 PDT

        Update

        We continue to see inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 03, 2025 - 11:31 PDT

        Update

        We are still continuing to see inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 03, 2025 - 07:32 PDT

        Update

        We are continuing to see inbound call failures to a Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 03, 2025 - 05:40 PDT

        Identified

        The issue causing inbound call failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 03, 2025 - 04:46 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).