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SMS Delivery Delay to Altice Network in the United States of America Via a Subset of Shortcodes
Incident
Report for Twilio
Resolved
This incident causing SMS delivery delays when sending messages to Altice network in the United States of America via a subset of shortcodes is being investigated as part of the incident reported for small US networks. Please refer to https://status.twilio.com/incidents/nskqmmjd8y04 for further updates.
Update
We continue experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Altice Network in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).