SMS Delivery Report/Receipts Delays to Africell Network in Sierra Leone

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. This incident has been resolved.

Posted Feb 04, 2024 - 00:31 PST

Update

We are still observing recovery in SMS delivery report/receipts delays when sending messages to Africell Network in Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 03, 2024 - 22:39 PST

Monitoring

We are observing recovery in SMS delivery report/receipts delays when sending messages to Africell Network in Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 03, 2024 - 20:39 PST

Update

We still continue to experience SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Feb 02, 2024 - 20:50 PST

Update

Posted Feb 01, 2024 - 20:50 PST

Update

We continue to experience SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 31, 2024 - 21:07 PST

Update

We are experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 21:06 PST

Update

We are experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 30, 2024 - 05:06 PST

Update

We are experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 29, 2024 - 21:19 PST

Update

We are experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 29, 2024 - 17:23 PST

Update

We are experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2024 - 15:23 PST

Investigating

We are experiencing SMS delivery Report/Receipts delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 29, 2024 - 14:22 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).