SMS Delivery Delays to T-Mobile Network in the U.S.

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in the U.S. This incident has been resolved.

Posted Jul 12, 2022 - 02:13 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to T-Mobile Network in the U.S. over a subset of short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 12, 2022 - 00:26 PDT

Update

We are still experiencing delays when sending outbound messages to T-Mobile network in the U.S. over a subset of short code numbers. Our engineers are continuously working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 12, 2022 - 00:16 PDT

Update

We are still experiencing delays when sending outbound messages to T-Mobile network in the U.S. over a subset of short code numbers. Our engineers are continuously working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 11, 2022 - 22:19 PDT

Investigating

We are experiencing delays when sending outbound messages to T-Mobile network in the U.S. over a subset of short code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 11, 2022 - 21:19 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).