SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. This incident has been resolved.

Posted Mar 29, 2026 - 09:31 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Vietnamobile network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 29, 2026 - 07:55 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 29, 2026 - 01:41 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.

Posted Mar 28, 2026 - 23:32 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 4hours or as soon as more information becomes available.

Posted Mar 28, 2026 - 21:50 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 2hours or as soon as more information becomes available.

Posted Mar 28, 2026 - 19:59 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 28, 2026 - 18:59 PDT

This incident affected: CARRIER NETWORK (SMS, APAC) and PROGRAMMABLE MESSAGING (SMS).