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        On Call Engineers are Investigating SMS Delivery delay over Multiple Canada Networks

        Incident Report for Twilio

        Resolved

        We have fully investigated the SMS Delivery delay over Multiple Canada Networks issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Posted Jun 10, 2021 - 09:16 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to multiple carriers in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 10, 2021 - 08:51 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery delay over Multiple Canada Networks. Engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 10, 2021 - 08:34 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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