Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Packet Loss For Outbound Voice Calls To Taiwan
Incident
Report for Twilio
Resolved
The issue affecting outbound calls to Taiwan has been resolved, and the service is functioning normally at this time.
Update
We are continuing to experience packet loss for outbound voice calls to Taiwan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience packet loss for outbound voice calls to Taiwan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience packet loss for outbound voice calls to Taiwan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Update
We are experiencing packet loss for outbound voice calls to Taiwan. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, APAC).