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        Verify Silent Network Auth Invalid Access Errors

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Nov 05, 2025 - 02:07 PST

        Update

        The invalid access errors have been resolved and Verify Silent Network Auth is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 05, 2025 - 00:12 PST

        Monitoring

        The invalid access errors have been resolved and Verify Silent Network Auth is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 04, 2025 - 22:14 PST

        Update

        We are still investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 04, 2025 - 20:17 PST

        Investigating

        We are investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 04, 2025 - 19:17 PST

        Monitoring

        The invalid access errors have been resolved and Verify Silent Network Auth is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 04, 2025 - 17:16 PST

        Update

        We are still investigating an issue with invalid access errors which we have identified are impacting the Verify Silent Network Auth. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 04, 2025 - 15:37 PST

        Update

        We are still investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 04, 2025 - 14:21 PST

        Update

        We are investigating an issue with invalid access errors with the AccSec - US T-Mobile API. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 04, 2025 - 13:25 PST

        Investigating

        Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 04, 2025 - 13:16 PST
        This incident affected: CARRIER NETWORK (Verify Silent Network Auth).