The incident affecting Super SIM connectivity has been resolved, and the service is functioning normally at this time.
Posted Sep 05, 2020 - 15:53 PDT
Service has been restored and we are continuing to monitor for additional problems related to the Super SIM connectivity issue.
Posted Sep 05, 2020 - 15:09 PDT
A fix has been implemented for this issue that is causing connectivity problems with our Super SIM product, and we are monitoring results. We expect to provide another update in 2 hours or sooner once more information becomes available.
Posted Sep 05, 2020 - 13:17 PDT
We are experiencing Super SIM connectivity issues globally. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Posted Sep 05, 2020 - 12:13 PDT
We are continuing to investigate this issue.
Posted Sep 05, 2020 - 12:07 PDT
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 05, 2020 - 12:03 PDT
This incident affected: INTERNET OF THINGS (Super SIM).