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        SMS Delivery Delays to Telenor Network in Myanmar

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to the Telenor network in Myanmar. This incident has been resolved.
        Posted Jan 15, 2022 - 13:27 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the Telenor network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 15, 2022 - 11:36 PST

        Update

        The issue causing SMS delivery delays when sending messages to the Telenor network in Myanmar has returned. Our engineers have re-engaged with our carrier partner to continue investigation and resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 15, 2022 - 01:14 PST

        Investigating

        The issue causing SMS delivery delays when sending messages to the Telenor network in Myanmar has returned. Our engineers have re-engaged with our carrier partner to continue investigation and resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 14, 2022 - 09:14 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the Telenor network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 14, 2022 - 07:23 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 14, 2022 - 05:23 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 14, 2022 - 01:24 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 13, 2022 - 23:26 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 13, 2022 - 22:26 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).