Issue with Purchase of Canadian Numbers via API/Console

Incident Report for Twilio

Resolved

The issue where Canadian numbers are not able to be purchased in Console or via API has been resolved and is operating normally at this time.

Posted Feb 08, 2021 - 14:00 PST

Identified

An issue where Canadian numbers are not able to be purchased in Console or via API has been identified and a fix is being implemented. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 08, 2021 - 10:14 PST

Update

We are seeing an issue where Canadian numbers are not able to be purchased in Console or via API. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 08, 2021 - 08:29 PST

Investigating

We are currently seeing an issue where Canadian numbers are not able to be purchased in Console. Our engineering team is looking into the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 08, 2021 - 08:01 PST

This incident affected: DEVELOPER TOOLS (Console).