Longcode and Shortcode SMS delivery receipt delays

Incident Report for Twilio

Resolved

Our carrier partner has resolved the issue impacting delayed delivery receipts (DLRs) for long and shortcode SMS. All systems remain fully operational.

Posted Dec 19, 2017 - 11:08 PST

Investigating

We are currently experiencing delays receiving delivery receipts (DLRs) for a subset of SMS and US shortcodes. Message delivery is not affected and remains fully operational. Our engineers are working with our carrier partner to resolve the delivery receipt delays. We will provide an update as quickly as possible.

Posted Dec 19, 2017 - 08:59 PST