We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.
Posted Oct 16, 2024 - 22:06 PDT
Monitoring
We have observed a recovery from the SMS delivery delays when sending messages to Claro Network in Colombia. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 16, 2024 - 19:29 PDT
Update
We continue experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 16, 2024 - 19:02 PDT
Investigating
We noticed the SMS delivery delays are continuing when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 16, 2024 - 17:05 PDT
Identified
We noticed the SMS delivery delays are continuing when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 16, 2024 - 17:05 PDT
Update
We noticed the SMS delivery delays are continuing when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 16, 2024 - 17:04 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Claro Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 16, 2024 - 16:03 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 16, 2024 - 15:00 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).