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        Inbound call failures in Brazil

        Incident Report for Twilio

        Resolved

        Our carrier partner has restored service in Brazil. We will continue monitoring. All services are fully operational.
        Posted Jul 22, 2016 - 19:58 PDT

        Identified

        50% of inbound calls are failing in Brazil. We continue to work with our carrier partner to resolve the issue. Next update in 2 hours.
        Posted Jul 22, 2016 - 19:30 PDT

        Update

        50% of inbound calls are failing in Brazil. We are working with our carrier partner to resolve the issue. Next update in 60 minutes.
        Posted Jul 22, 2016 - 18:30 PDT

        Investigating

        We are experiencing inbound call failures in Brazil. We are actively investigating.
        Posted Jul 22, 2016 - 18:00 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).