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        SMS Delivery Report Delays to Multiple Networks in the US for a subset of ShortCodes

        Incident Report for Twilio

        Resolved

        SMS Delivery Reports were degraded for 52 minutes between 13:46 and 14:38 Pacific Time on 09/13/2023. During this period of time customers may have experienced SMS Delivery Report Delays to multiple networks in the US for a subset of Short Codes. There was no impact in the SMS delivery just Delivery Reports. The issue has now been resolved.
        Posted Sep 13, 2023 - 15:11 PDT

        Monitoring

        Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Multiple Networks in the US for a subset of ShortCodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 13, 2023 - 15:04 PDT
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