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        SMS Delivery Failures to and from Multiple US Networks

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to and from Multiple US Networks using subset of 10DLC longcodes. This incident has been resolved.
        Posted Jun 01, 2023 - 05:53 PDT

        Monitoring

        We are observing successful SMS delivery to and from Multiple US Networks using subset of 10DLC longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 01, 2023 - 04:04 PDT

        Investigating

        We are experiencing SMS delivery failures sending to and receiving from Multiple US Networks using subset of 10DLC longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 01, 2023 - 03:07 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).