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        SMS Delivery Failures on Ditto Network in Philippines

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery when sending to Ditto Network in Philippines. This incident is resolved.
        Posted Dec 02, 2025 - 13:33 PST

        Monitoring

        We are observing successful SMS delivery when sending to Ditto Network in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 02, 2025 - 11:59 PST

        Update

        We are still experiencing SMS delivery failures sending to Ditto Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 02, 2025 - 10:45 PST

        Update

        We are still experiencing SMS delivery failures sending to Ditto Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 02, 2025 - 10:40 PST

        Investigating

        We are experiencing SMS delivery failures sending to Ditto Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 02, 2025 - 09:40 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).