Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures on XL Axiata Network
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Indonesia XL Axiata Network. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Indonesia XL Axiata Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures sending to Indonesia XL Axiata Network . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures sending to Indonesia XL Axiata Network . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (SMS).