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Automated Alert: Minimal Customer Impact
Incident
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Resolved
We have fully investigated the SMS Delivery Delay to Multiple Networks in Mexico issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delay to Multiple Networks in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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We detect and resolve over 97% of carrier disruptions before they impact customers.
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