Call Failures for a Subset of US Twilio Phone Numbers

Incident Report for Twilio

Resolved

Voice call failures for a subset of US Twilio phone numbers has been resolved and is operating normally at this time.

Posted Mar 27, 2023 - 17:55 PDT

Update

We are continuing to investigate call failures for a subset of US Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 27, 2023 - 16:55 PDT

Update

We are continuing to investigate call failures for a subset of US Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2023 - 14:43 PDT

Update

We are experiencing call failures for a subset of US Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 27, 2023 - 13:37 PDT

Investigating

Our monitoring systems have detected a potential voice issue with a subset of US Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 27, 2023 - 13:08 PDT

This incident affected: CARRIER NETWORK (Voice, North America).