Delivery Receipts Delay Issue for Messages Sent to the Norway Netcom Network

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending to the Norway Netcom Network. This incident has been resolved.

Posted Sep 30, 2021 - 04:37 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending to the Norway Netcom Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 30, 2021 - 02:52 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to the Norway Netcom Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 30, 2021 - 01:53 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).