SMS Delivery Failures on Austrian Twilio Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS failures receiving messages on Twilio Austrian Numbers. This incident has been resolved.

Posted Feb 05, 2021 - 17:00 PST

Update

We continue to experience SMS failures receiving messages on Twilio Austrian Numbers. This does not affect outbound delivery. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 05, 2021 - 15:19 PST

Update

We continue to experience SMS failures receiving messages on Twilio Austrian Numbers. This does not affect outbound delivery. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 05, 2021 - 13:13 PST

Update

We are experiencing SMS failures receiving messages on Twilio Austrian Numbers. This does not affect outbound delivery. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 05, 2021 - 12:18 PST

Investigating

Our monitoring systems have detected a potential issue with SMS to Austrian Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 05, 2021 - 11:51 PST

This incident affected: CARRIER NETWORK (SMS, Europe).