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        Inbound call failures in Brazil

        Incident Report for Twilio

        Resolved

        The issue affecting Brazilian phone numbers has been resolved.
        Posted Sep 13, 2017 - 12:37 PDT

        Identified

        We have confirmed with our provider that data center power outage is affecting a subset of numbers in Goiania (+5562), Brasilia (+5561) and Campo Grande (+5567).
        Posted Sep 13, 2017 - 10:25 PDT

        Investigating

        We are experiencing inbound call failures on a subset of Brazilian phone numbers specifically impacting the Brasilia region.
        Posted Sep 13, 2017 - 10:16 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).
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