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        Twilio Rest API Returning HTTP 503 Error

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Twilio Rest API Returning HTTP 503 Errors. The incident has been resolved
        Posted Aug 19, 2020 - 10:15 PDT

        Update

        We have seen recovery for Twilio REST API elevated 503 errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or sooner when there is more information to share.
        Posted Aug 19, 2020 - 09:41 PDT

        Monitoring

        We have seen recovery for Twilio REST API elevated 503 errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or sooner when there is more information to share.
        Posted Aug 19, 2020 - 09:07 PDT

        Identified

        Twilio REST API continues experiencing elevated HTTP 503 errors. Our network provider is investigating connectivity issues with inbound traffic to the US East coast. We will provide updates in 2 hours or when more information is available.
        Posted Aug 19, 2020 - 08:38 PDT

        Update

        Twilio REST API is returning an elevated number of HTTP 503 errors. Our engineering team is actively working to resolve the issue. We will provide an update in 2 hours or sooner when more information becomes available.
        Posted Aug 19, 2020 - 08:06 PDT

        Update

        Twilio REST API is returning an elevated number of HTTP 503 errors. Our engineering team is actively working to resolve the issue. We will provide an update in 1 hour or sooner when more information becomes available.
        Posted Aug 19, 2020 - 07:03 PDT

        Update

        We continue to investigate this issue. We will provide an update in 4 hours or as soon as additional information is available.
        Posted Aug 19, 2020 - 04:54 PDT

        Update

        We continue to investigate this issue. We will provide an update in 2 hours or as soon as additional information is available.
        Posted Aug 19, 2020 - 02:51 PDT

        Update

        We are continuing to investigate this issue.
        Posted Aug 19, 2020 - 02:04 PDT

        Update

        Twilio Rest API is returning an elevated number of HTTP 503 errors. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or when more information becomes available.
        Posted Aug 19, 2020 - 01:57 PDT

        Investigating

        We have identified an issue with our Rest API. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 60 minutes or sooner once more information becomes available.
        Posted Aug 19, 2020 - 01:34 PDT
        This incident affected: DEVELOPER TOOLS (REST API) and PROGRAMMABLE CHAT.
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