Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures to NTT DoCoMo Network in Japan
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures when sending messages to the NTT DoCoMo Network in Japan. This incident has been resolved.
Monitoring
We are observing successful SMS delivery when sending messages to the NTT DoCoMo Network in Japan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures when sending messages to NTT DoCoMo Network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures when sending messages to NTT DoCoMo Network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures when sending messages to NTT DoCoMo Network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures when sending messages to NTT DoCoMo Network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC) and PROGRAMMABLE MESSAGING (SMS).