MMS Delivery Delays and Failures To and From a Subset of Longcodes in Australia

Incident Report for Twilio

Update

We continue to experience MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Dec 20, 2025 - 02:22 PST

Investigating

We are experiencing MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 20, 2025 - 01:33 PST

This incident affects: CARRIER NETWORK (MMS, APAC).