RateQueue Host Down Did Not Recover

Incident Report for Twilio

Identified

Our engineering team has identified and mitigated the issue causing delays in messages which were presented, while no messages were lost we continue to investigate the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Nov 02, 2026 - 18:50 PST

Investigating

We are investigating delays in messages presented, while no messages are lost. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Nov 02, 2026 - 18:14 PST

This incident affects: PROGRAMMABLE MESSAGING (SMS).