Short code SMS delivery delays to US Sprint

Twilio Services

Issues related to Twilio’s Software

External Connectivity

Issues found outside of Twilio’s Network

Scheduled maintenance

System Metrics

Short code SMS delivery delays to US Sprint

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 21, 2020 - 17:07 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 21, 2020 - 14:55 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 21, 2020 - 14:21 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2020 - 14:20 PDT

Identified

Twilio is working with our SMS provider to resolve the issue. We will provide updates as they become available.

Posted Mar 21, 2020 - 12:18 PDT

Investigating

We are currently investigating this issue.

Posted Mar 21, 2020 - 11:26 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).