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        SMS Delivery Delays to Avantel in Columbia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to Avantel in Columbia. This incident has been resolved.
        Posted Jul 21, 2020 - 20:01 PDT

        Monitoring

        We are observing successful SMS delivery when sending messages to Avantel in Columbia. We will continue to monitor to ensure a full recovery.
        Posted Jul 21, 2020 - 19:32 PDT

        Update

        Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 21, 2020 - 19:18 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Avantel in Columbia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jul 21, 2020 - 18:16 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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