Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Elevated outbound call failures for Programmable Voice SIP and SIP Trunking in the US
      Incident Report for Twilio
      Resolved
      This issue has been resolved, and operating as normal.
      Posted May 19, 2016 - 14:29 PDT
      Monitoring
      We have resolved the issue impacting Programmable Voice SIP and Elastic Trunking. We will continue to monitor.
      Posted May 19, 2016 - 14:16 PDT
      Identified
      We are still experiencing an issue with Programmable Voice and SIP Trunking. We will provide an update within 30 minutes.
      Posted May 19, 2016 - 13:31 PDT
      Monitoring
      We have resolved the issue impacting Programmable Voice SIP and Elastic Trunking. We will continue to monitor.
      Posted May 19, 2016 - 13:10 PDT
      Identified
      We have identified the issue that is affecting Programmable Voice SIP and Elastic SIP Trunking. Our engineers are actively working to resolve this issue.
      Posted May 19, 2016 - 12:47 PDT
      Investigating
      We are investigating elevated outbound call error rates for Programmable Voice SIP and Elastic SIP Trunking in the US. This is affecting a small percentage of US calls. Our engineers are actively working to identify and resolve this issue.
      Posted May 19, 2016 - 12:33 PDT
      This incident affected: ELASTIC SIP TRUNKING (Origination) and PROGRAMMABLE VOICE (SIP Interface).
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