SMS Delivery Delays to Orange Network in Egypt

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Egypt. This incident has been resolved.

Posted Mar 28, 2023 - 20:03 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to to Orange Network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 28, 2023 - 18:25 PDT

Update

We are continuing to investigate SMS delivery delays when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 28, 2023 - 17:36 PDT

Update

We are experiencing SMS delivery delays when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 28, 2023 - 16:22 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Orange Network in Egypt. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 28, 2023 - 16:19 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).