Onboarding to Messaging through Console degraded due to an error with finding available phone numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Oct 26, 2022 - 05:28 PDT

Identified

Our engineers have identified the issue with an api billable item error when onboarding new customers to the Messaging Console and are deploying a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2022 - 04:53 PDT

Update

We are continuing to investigating an api billable item error when onboarding new customers to the Messaging Console. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2022 - 04:07 PDT

Investigating

We are investigating api billiable item error when onboarding new customers to Messaging Console. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 26, 2022 - 03:43 PDT

This incident affected: TWILIO PLATFORM (Billing).