Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Issue With Creating Subsequent Main Accounts for Existing Twilio Account Owners due to Phone Verification Failure
Incident
Report for Twilio
Resolved
Issue with creating subsequent main accounts by existing Twilio customers due to phone verification failure has been resolved and Console is operating normally at this time.
Update
Our monitoring systems have detected a potential issue with creating subsequent main accounts by existing Twilio customers due to phone verification failure. Our engineering team has been alerted and is actively investigating. The issue is currently mitigated. We expect to provide another update in 4 hours or as soon as more information becomes available.
Identified
Our monitoring systems have detected a potential issue with creating subsequent main accounts by existing Twilio customers due to phone verification failure. Our engineering team has been alerted and is actively investigating. The issue is currently mitigated. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue with creating subsequent main accounts by existing Twilio customers due to phone verification failure. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue with accessing newly created Twilio accounts from console due to Phone verification failure. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console).