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        Delays in sending messages for US Toll Free numbers

        Incident Report for Twilio

        Resolved

        We have confirmed that delays with our toll free messaging provider sending messages to multiple US networks is now resolved.
        Posted Nov 05, 2018 - 11:01 PST

        Update

        We are no longer observing delays with our toll free messaging provider sending messages to multiple US networks. We are continuing to monitor.
        Posted Nov 05, 2018 - 10:31 PST

        Identified

        Our toll free messaging provider is experiencing delays in sending messages to multiple US networks. Our provider continues to troubleshoot the issues but we are currently experiencing messages delays of 1+ min for each message to all operators.
        Posted Nov 05, 2018 - 10:12 PST
        This incident affected: PROGRAMMABLE MESSAGING (SMS).
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