Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delays in sending messages for US Toll Free numbers
      Incident Report for Twilio
      Resolved
      We have confirmed that delays with our toll free messaging provider sending messages to multiple US networks is now resolved.
      Posted Nov 05, 2018 - 11:01 PST
      Update
      We are no longer observing delays with our toll free messaging provider sending messages to multiple US networks. We are continuing to monitor.
      Posted Nov 05, 2018 - 10:31 PST
      Identified
      Our toll free messaging provider is experiencing delays in sending messages to multiple US networks. Our provider continues to troubleshoot the issues but we are currently experiencing messages delays of 1+ min for each message to all operators.
      Posted Nov 05, 2018 - 10:12 PST
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
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