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        Elevated HTTP 500 Errors from REST API

        Incident Report for Twilio

        Resolved

        We have identified the cause for the failures with Elevated HTTP 500 Errors from REST API. These errors are related to the Postflight Transcription Failures. This status page alert is being resolved as a duplicate of the ongoing Postflight Transcription Failures issue.
        Posted Oct 29, 2020 - 15:43 PDT

        Update

        We are currently investigating an elevated rate of HTTP 500 errors for Twilio REST API requests. Our engineers are working on the issue, and we will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 29, 2020 - 15:11 PDT

        Update

        Our monitoring systems have detected an elevated rate of 500 HTTP errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 29, 2020 - 14:50 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 29, 2020 - 14:43 PDT
        This incident affected: DEVELOPER TOOLS (REST API).