Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Monitoring
We are observing recovery in OpenAI issue. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue when creating support tickets in our Support Center. Our engineering team has been alerted and is actively investigating. This is related to an OpenAI issue experienced globally. We will provide more updates in 4 hours or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue when creating support tickets in our Support Center. Our engineering team has been alerted and is actively investigating. This is related to an OpenAI issue experienced globally. We will provide more updates in 2 hours or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue when creating support tickets in our Support Center. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affects: TWILIO PLATFORM (Customer Support Center).