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Unable to Search for Toll-Free Phone Numbers in Console
Incident
Report for Twilio
Resolved
Searching for toll-free phone numbers in the console is now operating normally. This incidence is now resolved.
Monitoring
Searching for toll-free phone numbers in Console is operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
Customers may still experience some errors to searching for toll-free numbers in Console, but as a workaround they can provide a search prefix of "+18" in addition to the Toll-Free phone number filter. Phone number searches via the REST API are not affected. Our engineering team is looking into the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Monitoring
Searching for toll-free phone numbers in Console is operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
Customers are unable to search for toll-free numbers in Console, but as a workaround they can provide a search prefix of "+18" in addition to the Toll-Free phone number filter. Phone number searches via the REST API are not affected. Our engineering team is looking into the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Investigating
Customers are unable to search for toll-free numbers in Console. Our engineering team is looking into the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
This incident affected: PHONE NUMBERS.