Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound Call Failures in France
      Incident Report for Twilio
      Resolved
      Service is operating normally.
      Posted Feb 04, 2018 - 12:13 PST
      Monitoring
      Service has been restored and calls are now completing. Our on call team is continuing active monitoring.
      Posted Feb 04, 2018 - 08:59 PST
      Update
      We are continuing to work with our partners to restore service to impacted phone numbers. Service restoration requires physical equipment to be configured and deployed at the impacted site. We expect maintenance work to be completed in the next 2 hours.
      Posted Feb 03, 2018 - 22:03 PST
      Identified
      We have identified the source of the failures and working to restore service.
      Posted Feb 03, 2018 - 13:53 PST
      Investigating
      We are experiencing inbound call failures to a small percentage of French phone numbers. We are working to address the issue.
      Posted Feb 03, 2018 - 09:34 PST
      This incident affected: PHONE NUMBERS.
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