Twilio Interconnect Maintenance

Scheduled for Aug 15, 14:00 - 21:00 PDT

Scheduled

Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.

Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.

Posted Jul 14, 2026 - 04:48 PDT

This scheduled maintenance affects: INTERCONNECT.