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        SMS Delivery Degradation to Etisalat UAE

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery degradation when sending SMS to Etisalat UAE. This incident has been resolved.
        Posted Sep 10, 2020 - 01:55 PDT

        Monitoring

        We are observing improvements in SMS delivery to Etisalat Telecom in UAE. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in the next 2 hours with additional information.
        Posted Sep 09, 2020 - 23:56 PDT

        Investigating

        Our monitoring systems have detected a potential issue in SMS delivery to Etisalat Telecom in UAE. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in the next 1 hour with additional information.
        Posted Sep 09, 2020 - 22:58 PDT