As of 3:10pm the Recordings service is fully operational. All new calls made since 3:10pm have their recordings processed and made available as usual. The recordings made between 9:35am and 3:10pm are delayed. We are processing the backlog of these recordings and, as stated earlier, they will gradually become available over the next 24 hours, as they are processed.
Posted 8 months ago. Feb 28, 2017 - 15:39 PST
We are experiencing delayed availability of Recordings audio files accessed via our Rest API or Console. This only affects Recordings made after 9:35AM PST on February 28th. We are working through the backlog of recordings and expect to restore full availability of those audio files within next 24 hours.
Posted 8 months ago. Feb 28, 2017 - 14:48 PST
This incident affected: Programmable Voice (Recording).