SMS Delivery Delays and Failures to Zong Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Zong Pakistan. This incident has been resolved.

Posted Aug 27, 2022 - 14:01 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Zong network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 27, 2022 - 12:01 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to Zong network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as we have more information.

Posted Aug 27, 2022 - 09:35 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages to Zong network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 27, 2022 - 07:25 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Zong network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 27, 2022 - 06:36 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).