Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delay and Failures of Messages to Rwanda
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. This incident has been resolved.
      Posted May 30, 2022 - 14:10 PDT
      Monitoring
      We are once again observing recovery in SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 30, 2022 - 12:10 PDT
      Investigating
      After a couple of hours monitoring, we continue experiencing SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 30, 2022 - 11:42 PDT
      Update
      We are still observing recovery in SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 30, 2022 - 09:42 PDT
      Monitoring
      We are observing recovery in SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 30, 2022 - 07:25 PDT
      Update
      We continue to experience SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide a daily update or as soon as more information becomes available.
      Posted May 29, 2022 - 21:26 PDT
      Update
      We continue to experience SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide a daily update or as soon as more information becomes available
      Posted May 28, 2022 - 21:26 PDT
      Update
      We continue to experience SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted May 28, 2022 - 05:26 PDT
      Update
      We continue to experience SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted May 27, 2022 - 21:28 PDT
      Update
      We continue to experience SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted May 27, 2022 - 17:27 PDT
      Update
      We continue to experience SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 27, 2022 - 15:24 PDT
      Update
      We are experiencing SMS delivery delays and failures when sending messages to Airtel Rwanda in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 27, 2022 - 14:29 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delay and Failures to Airtel Rwanda in Rwanda. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 27, 2022 - 14:10 PDT