Increased 5xx Responses in the Programable Messaging API

Incident Report for Twilio

Resolved

Twilio Programable Messaging API was degraded for 1 minute between 08:11 and 08:12 am Pacific Time on 09/03/2024. During this period of time customers may have experienced higher latency and increased failures using programmable messaging. The issue has now been resolved.

Posted Sep 03, 2024 - 09:05 PDT

Monitoring

Our engineers are currently investigating the customer impact of a retroactive issue with programmable messaging, customers experienced higher latency and increased failures. We will follow up and provide customer impact details within 2 hours.

Posted Sep 03, 2024 - 08:50 PDT