IncomingPhoneNumbers API Failures

Incident Report for Twilio

Resolved

We are no longer experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. This incident has been resolved.

Posted Aug 19, 2026 - 09:58 PDT

Monitoring

We are observing successful recovery for IncomingPhoneNumbers API on Hosted Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 19, 2026 - 09:30 PDT

Identified

The issue causing 5xx errors for IncomingPhoneNumbers API affecting Hosted Number has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2026 - 08:40 PDT

Investigating

We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2026 - 07:42 PDT

This incident affected: DEVELOPER TOOLS (REST API).