SMS Outbound Delivery Delays to ROSHAN Network in Afghanistan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to ROSHAN in Afghanistan. This incident has been resolved.

Posted Sep 04, 2022 - 20:45 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to ROSHAN in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 04, 2022 - 18:45 PDT

Update

We are still experiencing SMS delivery delays to ROSHAN in Afghanistan. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 16 hours or as soon as more information becomes available.

Posted Sep 04, 2022 - 18:14 PDT

Update

We are still experiencing SMS delivery delays to ROSHAN in Afghanistan. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 8 hours or as soon as more information becomes available.

Posted Sep 04, 2022 - 10:14 PDT

Update

We are experiencing SMS delivery delays to ROSHAN in Afghanistan. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 3 hours or as soon as more information becomes available.

Posted Sep 04, 2022 - 07:28 PDT

Update

We are experiencing SMS delivery delays to ROSHAN in Afghanistan. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 04, 2022 - 06:29 PDT

Investigating

Our monitoring systems have detected a potential issue with outbound SMS delivery delays to the ROSHAN Network in Afghanistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 04, 2022 - 06:08 PDT