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        SMS Delivery Delays to Tigo and Orange Network Congo

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to the Tigo and Orange networks in Congo. This incident has been resolved.
        Posted Mar 29, 2022 - 08:19 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Tigo and Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 28, 2022 - 15:54 PDT

        Investigating

        We are observing degradation in SMS delivery when sending messages to Tigo and Orange Network Congo. Our engineering team is actively investigating. We will update in 2 hours or as soon as we have more information.
        Posted Mar 28, 2022 - 13:48 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Tigo and Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 27, 2022 - 15:49 PDT

        Update

        We are continuing to observe SMS delivery degradation when sending messages to Tigo and Orange Network Congo. Our engineering team is actively investigating. We will update in 2 hours or as soon as we have more information.
        Posted Mar 27, 2022 - 13:51 PDT

        Investigating

        We are again observing SMS delivery degradation when sending messages to Tigo and Orange Network Congo. Our engineering team has been alerted and is actively investigating. We will update in 2 hours or as soon as we have more information.
        Posted Mar 27, 2022 - 11:54 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Tigo and Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 26, 2022 - 21:15 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Tigo and Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 26, 2022 - 19:16 PDT

        Update

        We keep observing recovery in SMS delivery delays when sending messages to Tigo and Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 26, 2022 - 17:15 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Tigo and Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 26, 2022 - 15:39 PDT

        Monitoring

        We continue experiencing SMS delivery delays when sending messages to Tigo and Orange Network Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 26, 2022 - 15:10 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Tigo and Orange Network Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 26, 2022 - 14:51 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to Tigo and Orange Network Congo. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 26, 2022 - 14:48 PDT