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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Mexico Telcel Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Mexico Telcel network. This incident has been resolved.
      Posted Oct 11, 2021 - 02:37 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Mexico Telcel network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 11, 2021 - 00:53 PDT
      Investigating
      We are currently seeing SMS delivery delays to Mexico Telcel network. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 10, 2021 - 23:55 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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